Viwanda product Listing Policy
- ILLICIT DRUGS, PRECURSORS AND DRUG PARAPHERNALIA
- FLAMMABLE, EXPLOSIVE AND HAZARDOUS CHEMICALS
- FIREARMS AND AMMUNITIONS
- GOVERNMENT, LAW ENFORCEMENT AND MILITARY ISSUED ITEMS
- MEDICAL DRUGS
- MEDICAL DEVICES
- ADULT AND OBSCENE MATERIALS
- CIRCUMVENTION DEVICES AND OTHER EQUIPMENT USED FOR ILLICT PURPOSES
- ILLEGAL SERVICES
- COLLECTIONS, ARTIFACTS AND PRECIOUS METALS
- HUMAN PARTS, HUMAN REMAINS AND PROTECTED FLORA AND FAUNA
- OFFENSIVE MATERIAL AND INFORMATION DETRIMENTAL TO NATIONAL SECURITY
- TOBACCO PRODUCTS
- GAMBLING EQUIPMENT
- SANCTIONED AND PROHIBITED ITEMS
- OTHER LISTING PROHIBITIONS
- SUPPLEMENTARY POLICIES SPECIFIC TO RETAIL.VIWANDA.AFRICA SUB-PLATFORMS
- FACES, NAMES AND SIGNATURES
- REPLICA AND COUNTERFEIT ITEMS
- UNAUTHORIZED COPIES OF INTELLECTUAL PROPERTY
1.1 You may not post or sell any item that is restricted or prohibited by a federal, state or local law in any country or jurisdiction. Please be aware that the www.Viwanda.africa website (hereinafter the “Viwanda.africa Website”, which includes and is not limited to its sub-domain wholesale. Viwanda.africa (hereinafter “Wholesale Marketplace”)) and retail.viwanda.africa website (the “Retail.viwanda.africa”) function as a global marketplace; thus the selling or posting of items may be prohibited because of laws outside of the jurisdiction where you reside.
Below, we have listed some categories of prohibited or restricted items. HOWEVER, THIS LIST IS NOT INTENDED TO BE EXHAUSTIVE; YOU, AS THE SELLER, ARE RESPONSIBLE FOR ENSURING THAT YOU ARE NOT POSTING AN ITEM THAT IS PROHIBITED BY LAW IN ANY JURISDICTION. Unless otherwise indicated and annotated accordingly below, the list of prohibited or restricted items as listed shall be applicable to both the Viwanda.africa Website and the Retail.viwanda.africa.
For the purposes of this Product Listing Policy, transactions which are supported by the Viwanda.africa Transaction Services Agreement shall be “Relevant Online Transactions”.
1.2 Viwanda.africa has chosen to also prohibit the posting of items which may not be restricted or prohibited by law but are nonetheless controversial including:
(a) Items that encourage illegal activities (e.g. lock pick tools, synthetic urine for cheating drug tests);
(b) Items that are racially, religiously or ethnically derogatory, or that promote hatred, violence, racial or religious intolerance;
(c) Giveaways, lotteries, raffles, or contests;
(d) Stocks, bonds, investment interests, and other securities;
(e) Pornographic materials or items that are sexual in nature;
(f) Items that do not offer a physical product or service for sale, such as digital currencies and advertisements solely for the purpose of collecting user information.
1.3 Viwanda.africa, in its sole and exclusive discretion, reserves the right to impose additional restrictions and prohibitions.
1.4 In the event of inconsistency, ambiguity or conflict of the contents of this policy with any other terms of the Viwanda.africa platform, or between the English and other language versions of this policy, the English version and the decision of Viwanda.africa exercised in its absolute discretion shall always prevail.
1.1 Viwanda.africa expressly forbids any and all listing or sale of narcotics, tranquilizers, psychotropic drugs, natural drugs, synthetic drugs, steroids and other controlled substances (including all drugs listed in Schedules I, II, III, IV or V of the Uniform Controlled Substances Act, 21 U.S.C. 801 et seq.). Such activity can result in your account being delisted.
1.2 The listing or sale of all drug precursor chemicals (such as those listed in the Convention on Psychotropic Substances of 1971) is strictly prohibited.
1.3 Drug paraphernalia, including all items that are primarily intended or designed for use in manufacturing, concealing, or using a controlled substance, are strictly forbidden on the Site. Such items include, but are not limited to those items used for the ingestion of illicit substances, including pipes such as water pipes, carburetor pipes, chamber pipes, ice pipes, bongs etc.
1.4 The listing or sale of packaging materials which may be utilized to contain controlled substances, materials conducive to smuggling, storing, trafficking, transporting and manufacturing illicit drugs (e.g. marijuana grow lights), publications and other media providing information related to the production of illicit drugs.
2.1 The posting of explosives and related ignition and detonation equipment is strictly prohibited. Such activity can result in your account being delisted.
2.2 Radioactive substances, toxic and poisonous chemicals are forbidden on the Viwanda.africa Website and Retail.viwanda.africa.
2.3 The posting, offering for sale, or offering for purchase of hazardous or dangerous materials (such as the categories of dangerous goods as defined under the International Maritime Dangerous Goods Code) are forbidden on the Viwanda.africa Website and the Retail.viwanda.africa.
2.4 Ozone depleting substances are not permitted to be listed.
2.5 The posting, offering for sale, or offering for purchase of any products containing harmful substances (e.g. items containing asbestos) are forbidden on the Viwanda.africa Website and the Retail.viwanda.africa.
2.6 Listing of fireworks, firecrackers and associated products are forbidden on both the Wholesaler Marketplace and Viwanda.africa Retail platforms for Relevant Online Transactions. Where the seller is a properly licensed seller of these products in Africa, and exception can be made where the sale will not amount to a Relevant Online Transaction.
3.1 Any service, instruction, process, or aid for producing any biological, chemical, or nuclear weapons, or other Weapons of Mass Destruction (WMD) or known associated agents is strictly prohibited by international law and accordingly prohibited on the Site. Any violation of this policy will result in the notification of government authorities by Viwanda.africa and your account being delisted.
3.2 The posting of, offering for sale, or offering for purchase of any arms, munitions, military ordnance, weapons (including explosive weapons), and/or any related parts and components (whether integral or otherwise) is strictly prohibited. Such activity can result in your account being delisted.
3.3 Viwanda.africa does not permit the posting, offering for sale, or offering of purchase of replica, “look-alike” or imitation firearms, and/or any related parts and components (whether integral or otherwise). This prohibition covers such products as air guns, BB guns, paintball guns, harpoons, spear guns and other weapons that may discharge a projectile containing any gas, chemical, or explosive substance.
4.1 Viwanda.africa does not permit the posting, offering for sale, or offering of purchase of weapons that can incapacitate or cause serious physical harm to others (e.g. stun guns, batons, crossbows)
4.2 While listing of most knives and other cutting instruments is permitted, switchblade knives, gravity knifes, knuckledusters (bladed or not), bladed handheld devices, and disguised knives are prohibited.
4.3 Viwanda.africa maintains discretion over what items are appropriate and may cause removal of a listing that it deems as a weapon.
5.1 The following items are not permitted to be listed:
(a) Articles of clothing or identification that claim to be, or appear similar to, official government uniforms.
(b) Law enforcement badges or official law enforcement equipment from any public authority, including badges issued by the government of any country.
(c) Military decorations, medals and awards, in addition to items with substantially similar designs.
5.2 Police uniforms, police insignia and police vehicles may not be posted unless they are obsolete and in no way resemble current issue police uniforms, police insignia and police vehicles. This fact must be clearly stated within the posting description.
5.3 There are some police items that may be listed on the Viwanda.africa Website, provided they observe the following guidelines:
(a) Authorized general souvenir items, such as hats, mugs, pins, pens, buttons, cuff links, T-shirts, money clips that do not resemble badges, and paperweights that do not contain badges.
(b) Badges that are clearly not genuine or official (e.g. toy badges).
(c) Historical badges that do not resemble modern law enforcement badges, provided that the item description clearly states that the badge is a historical piece at least 75 years old or issued by an organization which no longer exists.
5.4 The following mass-transit related items are not permitted to be listed:
(a) Any article of clothing or identification related to transportation industries, including but not limited to, commercial airline pilots, flight attendants, airport service personnel, railway personnel, mass-transit security personnel. Vintage clothing related to commercial airlines or other mass-transit may be listed provided that the description clearly states that the item is at least 10 years old, is no longer in use and does not resemble any current uniform.
(b) Manuals or other materials related to commercial transportation, including safety manuals published by commercial airlines and entities operating subways, trains or buses. Such items may only be listed if the description clearly states that the material is obsolete and no longer in use.
(c) Any official, internal, classified or non-public documents.
5.5 Listing of police equipment and associated products are forbidden on both the Wholesaler Marketplace and Viwanda.africa Retail platforms for Relevant Online Transactions. Where the seller is a properly licensed seller of these products in Africa, and exception can be made where the sale will not amount to a Relevant Online Transaction.
6.1 The posting of prescription drugs, psychotropic drugs and narcotics is strictly prohibited.
- 2 The listing or sale of orally administered or ingested sexual enhancement foods and supplements is prohibited.
- 3 Prescription veterinary drugs may not be listed.
- 4 Members may post OTC (over-the-counter) drugs on the Viwanda.africa Website after provision of appropriate production and sales permits to the Website, while transactions of these products are strictly prohibited to be entered into as a Relevant Online Transaction.
Viwanda.africa does not permit the posting of unauthorized medical devices. Members may only post authorized medical devices after provision of appropriate production and sales permits to the Website, while transactions of these products are strictly prohibited to be entered into as a Relevant Online Transaction.
8.1 The posting or sale of pornographic materials is strictly prohibited, as it violates laws in many countries. While pornography is difficult to define and standards vary from nation to nation, Viwanda.africa will generally follow guidelines accepted in South Africa.
8.2 Items depicting or suggestive of bestiality, rape sex, incest or sex with graphic violence or degradation, and any items depicting or suggestive of sex involving minors, are strictly prohibited.
8.3 In determining whether listings or information should be removed from the Viwanda.africa Website and the Retail.viwanda.africa, we consider the overall content of the posting, including images, pictorials, and text.
8.4 While sex toys and related products are permitted to be listed, product descriptions may not include nude or otherwise sexually explicit images.
9.1 Descramblers and other items that can be used to gain unauthorized access to television programming (such as satellite and cable TV), internet access, telephone, data or other protected, restricted, or premium services are prohibited. Stating the item is for educational or test purposes will not legitimize a product that is otherwise inappropriate. Some examples of items which are not permitted include smart cards and card programmers, descramblers, DSS emulators and hacking software.
9.2 Similarly, information on “how to” descramble or gain access to cable or satellite television programming or other services without authorization or payment is prohibited. Viwanda.africa’s policy is to prohibit any encouragement of this type of activity.
9.3 Devices designed to intentionally block, jam or interfere with authorized radio communications, such as cellular and personal communication services, police radar, global positioning systems (GPS) and wireless networking services (Wi-Fi) are prohibited.
9.4 The listing or sale of spy equipment and devices used for interception of wire, oral and electronic communications is not permitted on the Site.
9.5 Hidden photographic devices are permitted on the Viwanda.africa Website, unless used for sexual or illicit purposes.
9.6 Bank card readers and “skimmers” are prohibited from being listed.
9.7 Any and all unauthorized circumvention devices not included in the above are also strictly prohibited.
10.1 Listings claiming to provide government services and related products are strictly prohibited. Examples include:
(a) Official government-issued identification documents, such as birth certificates, driving licenses, passports and visas;
(b) Completed applications for the abovementioned documents
(c) Any materials, equipment or processes designed for use in the production of government-issued identification documents (e.g. driving license holograms, passport booklets).
(d) The offering for sale or purchase of textile quota is prohibited on the Viwanda.africa Website and the Retail.viwanda.africa.
10.2 The listing or sale of any form of invoices or receipts (including blank, pre-filled, or value added invoices or receipts), is strictly prohibited on the Site.
10.3 Viwanda.africa prohibits listings that offer financial services, including money transfers, issuing bank guarantees and letters of credit, loans, fundraising and funding for person investment purposes, etc.
10.4 Viwanda.africa prohibits listings for the sole purpose of collecting user information or raising money.
10.5 Listings that offer medical or healthcare services, including services for medical treatment, rehabilitation, vaccination, health checks, psychological counseling, dietetics, plastic surgery and massage are prohibited.
10.6 The posting or sale of bulk email or mailing lists that contain personally identifiable information including names, addresses, phone numbers, fax numbers and email addresses, is strictly prohibited. Also prohibited are software or other tools which are designed or used to send unsolicited commercial email (i.e. “spam”).
10.7 Job postings from which a factory/company/institute may directly recruit employees are prohibited on the Site.
10.8 Viwanda.africa is an online business to business information platform; personal and non-business information is prohibited.
10.9 Non-transferable items may not be posted or sold through the Viwanda.africa Website and the Retail.viwanda.africa. Many items including lottery tickets, airline tickets and some event tickets may not be resold or transferred.
11.1 Viwanda.africa strictly forbids the sale and purchase of currency, coins, banknotes, stocks, bonds, money orders, credit and debit cards, investment interest, currency in digital or any intangible form (e.g. crypto-currency), as well as the equipment and materials used to produce such items.
11.2 Counterfeits of the identified articles in 11.1, legal tender and stamps are strictly prohibited.
11.3 Reproductions or replicas of coins as collectible items must be clearly marked with the word “COPY”, “REPRODUCTION” or “REPLICA” and comply with all relevant local laws.
11.4 Listings that offer the sale or buying of gold, silver and other precious metals (not including jewelry) are prohibited.
11.5 Rough diamonds and “conflict minerals” originating from non-compliant countries may not be listed.
11.6 Artifacts, cultural relics, historical grave markers, and related items are protected under the laws of the SOUTH AFRICA, the United States, and other jurisdictions; and may not be posted or sold through the Viwanda.africa Website.
12.1 Viwanda.africa prohibits the listing of human body parts and remains. Examples of such prohibited items include, but are not limited to: organs, bones, blood, sperm, and eggs. Items made of human hair, such as wigs for commercial uses, are permitted.
12.2 The listing or sale of any species (including any animal parts such as pelts, skins, internal organs, teeth, claws, shells, bones, tusks, ivory, logs, roots and other parts) protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) or any other local law or regulation is strictly forbidden on the Viwanda.africa Website and the Retail.viwanda.africa.
12.3 The listing or sale of products made with any part of and/or containing any ingredient derived from sharks or marine mammals is prohibited on the Viwanda.africa Website and the Retail.viwanda.africa.
12.4 The listing or sale of products made from cats, dogs and bears, as well as any processing equipment, is prohibited on the Viwanda.africa Website and the Retail.viwanda.africa.
12.5 The listing or sale of poultry, livestock and pets for commercial purposes is permitted on the Viwanda.africa Website. For the avoidance of doubt, live animals are prohibited from being listed on the Wholesaler Marketplace and Retail.viwanda.africa platforms.
13.1 Any and all publications and other media containing state secrets or information detrimental to national security or public order are prohibited. Such activity can result in your account being delisted.
13.2 Any information supporting or advocating infringement of national sovereignty, terrorist organizations or discrimination on grounds of race, sex, or religion is strictly prohibited on the Viwanda.africa Website and the Retail.viwanda.africa. Such activity can result in your account being delisted.
13.3 Postings that are ethnically or racially offensive are prohibited on the Site. Sellers and purchasers must ensure that any wording used portrays appropriate sensitivity to those who might read it in their postings, and when they are offering or purchasing potentially offensive items or services.
13.4 Occasionally, if materials are of historical value or integral to the item (such as a book title), members may use offensive words and phrases in the subject and description of a posting. Viwanda.africa reserves the sole discretion to decide the removal of such items and encourages all members to treat others as they themselves would like to be treated.
13.5 Materials advocating, promoting or otherwise supporting fascism, Nazism and other extreme ideologies are strictly prohibited.
14.1 The posting of tobacco products, including but not limited to cigars, cigarettes, cigarette tobacco, pipe tobacco, hookah tobacco, chewing tobacco and tobacco leaf is prohibited.
14.2 The posting of nicotine and other liquids (e-liquids) for use in electronic cigarettes is forbidden.
14.3 Members located in Africa may only list equipment used for tobacco processing and production of tobacco products after provision of appropriate production and sales permits to the Website.
The listing or sale of equipment specifically used for gambling is prohibited. Products which have other legitimate uses (such as dice and playing cards) will generally be permitted.
16.1 Products prohibited by laws, regulations, sanctions and trade restrictions in any relevant country or jurisdiction worldwide are strictly forbidden on Viwanda.africa.
16.2 The listing or sale of petroleum, petroleum products and petrochemical products originating in the Islamic Republic of Iran is strictly forbidden.
16.3 The listing or sale of coal, iron, iron ore, gold, titanium ore, vanadium ore and rare earth minerals originating in the Democratic People’s Republic of Korea is strictly forbidden.
16.4 The listing or sale of crude oil by sellers and buyers located in Africa is prohibited.
17.1 The posting of any products containing harmful substances (e.g. toys containing lead paint) is forbidden on the Viwanda.africa Website and the Retail.viwanda.africa.
17.2 Automotive airbags are expressly forbidden on the Viwanda.africa Website and the Retail.viwanda.africa due to containing explosive materials.
17.3 Refurbished products
The sale and purchase of refurbished mobile phones, laptops and computers is prohibited on the Viwanda.africa Website.
17.4 Used products
(a) Used undergarments may not be listed or sold on the Site. Other used clothing may be listed, so long as the clothing has been thoroughly cleaned. Postings that contain inappropriate or extraneous descriptions will be removed.
(b) The listing or sale of used cosmetics is prohibited on the Viwanda.africa Website and the Retail.viwanda.africa.
17.5 Contracts and tickets
(a) You are responsible for ensuring that your transaction is lawful and not in violation of any contractual obligation. Before posting an item on the Site, you should carefully read any contracts that you have entered into that might limit your right to sell your item on the Site. Some items, such as airline tickets, have terms printed on the item that may limit your ability to sell that item. In other cases, such as when you are distributing a company’s products, you may have signed a separate contract restricting your ability to market the product.
(b) Viwanda.africa does not search for items that may raise these types of issues, nor can it review copies of private contracts, or adjudicate or take sides in private contract disputes. However, we want you to be aware that posting items in violation of your contractual obligations could put you at risk with third parties. Viwanda.africa therefore urges that you not list any item until you have reviewed any relevant contracts or agreements, and are confident you can legally sell it on the Site.
(c) If you have any questions regarding your rights under a contract or agreement, we strongly recommend that you contact the company with whom you entered into the contract and/or consult with an attorney.
17.6 Event ticket resale policy
Viwanda.africa allows the listing of tickets to performance, sporting and entertainment events to the extent permitted by law. However, as a ticket seller, you are responsible for ensuring that your particular transaction does not violate any applicable law or the terms on the ticket itself.
17.7 Real estate
A real estate posting allows buyers to contact the seller to get more information and express interest about the property listed. Before you post a listing relating to sale or purchase of real estate, you must ensure that you have complied with all applicable laws and regulations
17.8 Stolen property
(a) The posting or sale of stolen property is strictly forbidden on the Site, and violates international law. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments.
(b) Viwanda.africa supports and cooperates with law enforcement efforts involving the recovery of stolen property and the prosecution of responsible individuals. If you are concerned that the images and/or text in your item description have been used by another Site user without your authorization, or that your intellectual property rights have been violated by such user, please contact our service team at [email protected]
As a transaction-based platform directly serving consumers in various markets, the Retail.viwanda.africa is subject to certain prohibitions and restrictions in different jurisdictions.
(Articles 18.1 to 18.3 applicable to the Retail.viwanda.africa only)
18.1 Alcohol, Food and Beverage
(a) The listing of alcohol is prohibited on the Retail.viwanda.africa.
(b) The listing of all food and beverages, apart from tea, coffee and dried fruit and nuts, is prohibited on the Retail.viwanda.africa.
18.2 Chemical products
The posting of any chemical products on the Retail.viwanda.africa is prohibited.
18.3 Current prohibitions specific to the Russian sub-platform (ru.Viwanda.africa Retail.com) include:
(a) Products containing images of illicit drugs (e.g. apparel printed with marijuana leaf motifs)
(b) Swords (regardless whether the blade is blunt or sharpened)
(c) Information or images containing or referring to political figures
Items containing the likeness, image, name, or signature of another person are prohibited, unless the products were made or authorized by the person whose likeness, image, name or signature has been used.
2.1 Listing of counterfeits, non-licensed replicas, or unauthorized items, such as counterfeit designer garments, watches, handbags, sunglasses, or other accessories, is strictly prohibited on the Site.
2.2 If the products sold bear the name or logo of a company, but did not originate from or were not endorsed by that company, such products are prohibited from the Site.
2.3 Postings of branded products are permitted if a certificate of authorization has been issued by the brand owner.
2.4 Postings offering to sell or purchase replicas, counterfeits or other unauthorized items shall be subject to removal by Viwanda.africa. Repeated postings of counterfeit or unauthorized items shall result in the immediate suspension of your membership.
3.1 Academic Software
(a) Academic software is software sold at discounted prices to students, teachers, and employees of accredited learning institutions.
(b) On the Site, please do not list any academic software unless you are so authorized. Postings violating Viwanda.africa’s academic software policy may be deleted prior to publication.
(c) For postings of academic software on behalf of an authorized educational reseller or an educational institution, such licensure must be stated conspicuously in the listings. A certificate of authorization issued by the authorized educational reseller (or the educational institution) must also be provided to Viwanda.africa.
3.2 OEM Software
(a) Do not list “OEM” or “bundled” copies of software on the Viwanda.africa Website and the Retail.viwanda.africa unless you are selling it with computer hardware. Original Equipment Manufacturer (OEM), or bundled software, is software that is obtained as part of the purchase of a new computer. OEM software licenses usually prohibit the purchaser from reselling the software without the computer or, in some cases, without any computer hardware.
The listing or sale of unauthorized (pirated, duplicated, backup, bootleg, etc.) copies of software programs, video games, music albums, movies, television programs, photographs or other protected works is forbidden on the Site.