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Viwanda.africa Seller Dashboard

The Seller dashboard in Viwanda.africa gives you full-fledged control over every setting. So sellers can easily configure, customize and update product details on the dashboard.

So let’s see how to operate seller dashboard step by step.

Adding Products

Creating new products as a seller using Viwanda.africa is quick, convenient and easy. You need to begin by registering as a Seller on Viwanda.africa, after which you can easily create products and customize them on an easy and user-friendly dashboard.

New Product Page

When you register as a seller and go to the products page for the first time in Viwanda.africa marketplace. Your dashboard will look like Figure 1 below.

You can then start to create new products or import products using a spreadsheet in csv format.

How to Create a New product from the Seller dashboard

To create a product, navigate to the seller dashboard. And then click on Products from the left menu. After that, click on the Add New Products button from the top right corner.

You’ll get a new window where you will be able to create a new product giving all the product details required.

Product Basic Information

The most important and common information about a product are the title, price, and description. Other information such as discount price is optional. You can even schedule discounts for a certain amount of time. You can enter a starting date and end date to apply automatic discounts to your product.

Both the categories and tags have been created for your use and cannot be added by the Seller. The seller can only select them from the front end while creating the product.

Selecting Product Category

By default, category selection is singular. That is why there is a drop-down field to select a category. This should be the standard setting. Because according to Google Webmaster Guidelines and other SEO and UX best practices, it is recommended to have only one category assigned to a product. If you need to show your products based on multiple factors or for searching or sorting features, you can use tags.

Sellers need to select the category from the drop-down.

Create Tags

Here using the Viwanda.africa Seller Dashboard, as a seller you are able to create a new product tag.
To create a tag click on Seller Dashboard>Product>Add New Product.
Under the Select Product Tags field, add a tag and Press Enter. The word or phrase will be added as a separate tag for the specific product selected.

Selecting Product Type – Simple Product

These types of products are simple and have no variants. They are single and standalone products, which does not require any other information to define different variants.

Selecting Product Type – Variable Product

A variable product is a product that has different types of variants. For example, you might want to sell a dress which is available in 3 different colors and sizes. So this option will enable you to add those colors and sizes you need. You can add variations based on anything you like, perhaps material used or the stitching style.

Check this video on how to create a variable product →

Now if you need custom variations and attributes of your own, then you have to select Custom Attributes and then click Add Option. Then two blank fields will appear to input the variation name and attributes.
You can add as many variations and attributes as you want. When you are done, check the box Create variation using those attributes. The system will make all the combinations and will prompt you to add prices for those variations.
If you want to disable any variation, then you can uncheck the box on the left.
Quantity and variation picture adding function will not be available right away. You have to save the product once to get those options. Right after saving the product, the fields above will have a pencil icon on the right. Click on that to add more details to the variations.

Inventory and variants

This section is not compulsory If you do not need to add stock quantity and your is just a simple product, then you can totally skip this section.
But if you are creating a downloadable product or selling a dress or t-shirt, which has multiple sizes, then you should read this section carefully.

What is SKU?

SKU stands for Stock Keeping Unit. It should be a unique set of characters which will not match to any other product.

Enable Product Stock Management

Let’s say you have 10 pieces of the product and you don’t want to receive after orders are placed for 10 units. If you enable stock management and enter 10 in the quantity field, then after 10 units are ordered, this product will show a message that all the quantities are sold and there is no stock.
But, you might want to take some pre-orders before your next batch comes up. So you can Allow Backorder to let the customers place orders even if the product is out of stock.

Downloadable Product

If you are selling photos, music, software or any digital product, then this is the option to use. If you click on the Add File button, three more fields will be added.
The name field defines what the downloaded file name should be. We are letting you define that because you might name the original file to something like “new-album-updated-jan-12.zip” and you want the user to download the file as “New Album”. So this option will be useful for you to serve and organize better.
If you are serving the files from your very own site, then you can click on choose file and select. But you can also serve the file from Dropbox, Google Drive or some other file hosting site you like.

Shipping

Viwanda.africa has built-in support for WooCommerce shipping classes. Please read the following docs to know about how to activate and configure them-
Configure WooCommerce Shipping Classes
Activate and Configure Viwanda.africa Shipping
If you do not want to use Viwanda.africa shipping in your site, then you may not enable it from WooCommerce settings. But after activating Viwanda.africa Shipping from WooCommerce settings, you still need to activate the shipping method from the dashboard settings.
So to be able to use the state-based shipping feature of Viwanda.africa, it needs to be activated
By Seller from Dashboard Settings – it will allow the feature on the specific store.
After activating the feature you will get the default shipping price override option. Else only the shipping class selection will be available.

Tax

Here the seller can only select the premade tax classes.

Other Options

Visibility: The visibility option defines the privacy of the product. By default “Catalog and Search” is selected. But if you want the product to only appear on category listing pages, search results or want to list as a hidden product, then you can select the option respectively.
If you select any other option than Catalog and Search then the product will not appear on the site other than the store page

Purchase Note: If you want the customer to receive a custom message right after purchasing the product, you can paste that in the box.


Reviews: If the seller does not want to receive reviews for the product from the customers, he can turn it on or off.

Viwanda.africa Seller Multi-step Wizard

What is Seller Multi-step Wizard

Viwanda.africa Seller Multi-step Wizard is a step by step wizard that helps sellers to easily set up their Viwanda.africa stores.

It goes through the necessary verification that will ensure that authentic sellers are registering in the marketplace.

Watch Video Tutorial

Step by Step Guide Viwanda.africa Seller Multi-step Wizard

When a seller registers an account for the first time in a Marketplace powered by Viwanda.africa, they get the opportunity of using this wizard. It gives the seller a step by step guideline to set up their store easily. At first, it shows an introduction of the quick setup wizard.

After clicking ‘Let’s Go!’ button, the wizard takes you to the store setup page where you have to provide details about your store. You can set how many products will be shown in your store. Besides that, you can include your address and other relevant information. In addition, you can define whether you want to display your email address in the store or not. When are you done, click on the Continue button.

Please Note: You can skip this step, but you have to include this information later from your Store Setting page.

In the selling part, you can enable vendor selling, choose commission type, set admin commission

The next step helps you to configure your Withdraw options. You can include-

PayPal Email
Bank Information including account name, account number, bank name, bank address and SWIFT code
Skrill Email

After providing all the information, click on the Continue button. It will show you a confirmation message and ask you to go to your store dashboard. You can also return to the marketplace by clicking on the link at the bottom of the wizard.

Seller Dashboard Overview

Seller Dashboard

Seller Dashboard gives you an overall summary of your store and activities. From this dashboard, you can easily manage your stores and also get quick insights. Besides that, it will provide suggestions on how to make your store more appealing to your customers.
You can find an overview of your store, page view, orders, earnings, reviews and products. There is also an announcement section. It displays all the latest notice or announcements from admin.

Previous Seller Response to RFQs
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